A Comprehensive Guide on How to Unsubscribe From Fraavy
Fraavy has become very popular among people who enjoy streaming their favorite digital content like movies and TV shows on the go. The platform prides itself on having a huge catalog of the latest blockbusters, horror movies, and classic films, which is regularly updated to keep its members satisfied.
However, some people have accused Fraavy of charging them a monthly fee without their permission. Many claim that the platform offers a five-day free trial package after which the platform charges their credit cards without their authorization.
This has left many subscribers looking for information on how to unsubscribe from Fraavy. In this article, we will offer you a comprehensive guide to unsubscribing from this platform.
What Is Fraavy and What Does It Offer?
Image source: Fraavy
Fraavy.com is a subscription-based platform that offers its members access to their favorite content, including movies, TV shows, audiobooks, music, and video games. The platform has an extensive collection of content curated to deliver unlimited fun.
It also offers over 1,000 PC games, including popular gaming categories like Casual, Adventure, AAA Classic, and Retro games. You can play these games in both single and multiplayer modes using your browser or in a different client.
Fraavy also promises its subscribers a soundtrack of each part of their lives by giving them access to HiFi music channels. Furthermore, you can enjoy this music on the go using any device of your choice. The platform allows you to watch full live concerts and practice your karaoke skills from wherever you are.
If you’re a fan of audiobooks, Fraavy promises you full access to a collection of more than 180,000 audiobooks sourced both locally and internationally. This collection covers different genres and contains some of the top New York Bestsellers and literary works from award-winning authors.
Additionally, Fraavy is now offering sporting content, including match highlights, analysis, and interviews. It claims to cover all major national and international sporting activities. So, if you like to stay updated on the latest matches, leagues, and tournaments, you can subscribe to Fraavy.
Despite its popularity across the world of digital entertainment, Fraavy is receiving a lot of bad press as more members accuse it of charging them recurring monthly subscription fees without their knowledge. This has forced many subscribers to cancel their memberships.
Reasons for Unsubscribing from Fraavy
Customers have given different reasons for canceling their Fraavy memberships, including unwanted charges, expiry of the free trial, high cost of subscription, better alternatives, and substandard value from the platform.
Unwanted Charges
Some customers who canceled their Fraavy subscriptions claimed that they were unaware of their paid subscriptions which resulted in unauthorized recurring monthly deductions from their credit cards at the end of their free trial.
They allege that the unwanted charges occur when you click on the popup advert on Fraavy’s website offering you a 5-day free trial subscription. This subscription requires you to key in the details of your credit card.
Many subscribers believe that their payment information is only needed for identification and to allow them access to the free trial membership. However, accepting to sign up for the free trial automatically enrolls you in a paid subscription package.
So, a monthly fee of $49.95 or £39.99 will be charged to your credit card after the five-day free trial period. The monthly charges will continue until you cancel the subscription.
High Subscription Cost and Substandard Value
Some subscribers claim that the monthly subscription plan is too expensive, especially because they feel they’re not getting value for their money. Some feel like the content offered isn’t unique or interesting enough while others say the content doesn’t match their expectations.
Others have unsubscribed from the platform because they’ve discovered better alternatives in terms of offering appealing content and features, favorable pricing, and trustworthiness.
How to Cancel Your Fraavy Subscription
If you’re experiencing any of the above-mentioned issues with Fraavy, there are two ways you can cancel your membership: use the unsubscribe option or contact customer support.
Unsubscribe Directly
If you choose the first option, here are the steps you need to take.
1. Log In
Open the Fraavy app on your mobile device or the official website and log into your account. Use the login details you keyed in when signing up. You’ll need to remember your email address and password to log in successfully.
If you don’t remember your password, you can change it using the Password Reset option. Go to Fraavy’s website and choose the My Account section in the left side menu. Click the Reset Password link to change your password.
You can also use the Forgotten Password option in the Login section. This will prompt the platform to send you an email with instructions on how to reset your password and log in.
2. Account Settings
If you’ve logged in successfully, go to the account settings option on your profile page and find the Billing or Subscriptions section. This segment shows you the paid package you’re subscribed to.
So, click on the Subscriptions button to see the details about your subscription and the cancellation options available.
3. Unsubscribe
The two options available are Manage Your Subscriptions and Unsubscribe. The Manage Your Subscription option allows you to choose when to pay and how to pay. For instance, if you want to change your payment method, this is where you do it.
Choose the Cancel Subscription option because you want to unsubscribe from the platform.
4. Confirm Cancellation
A subscription cancellation message will appear, asking you to confirm the cancellation request. So, click ‘Yes’ and proceed with the rest of the instructions. You’re required to follow the cancellation confirmation steps provided in the email to complete the process.
You will be asked a few questions like why you’ve decided to cancel your subscription and what you think the platform can do to improve your experience. Nevertheless, these questions are optional. So, you can just proceed to confirm the cancellation.
5. Check Your Email
Fraavy will send you an email confirming that you have successfully unsubscribed from the platform. If you don’t receive this email, you should contact their customer support and request a confirmation statement. This confirmation is important for your record.
Cancellation Via Customer Support
If you can’t log into your Fraavy account or don’t have time to go through the cancellation process, you can contact the platform’s customer support team for assistance.
You simply go to the website and click on the Customer Support section. Go to My Account and open the How Can I Cancel My Subscription section. Here, you’ll find information on how to contact the customer support team. You can either do it via a phone call or a chat.
Featured image: Fraavy.com
