A Step-By-Step Guide on How to Cancel ProBiller Membership
Whether you run a business or offer services to different clients globally, you need a safe and reliable payment method that allows you to securely send and receive payments across the globe. ProBiller is a perfect example of an online payment method that simplifies how businesses transact globally.
Although ProBiller is a convenient payment method, it may not serve all your payment needs. So, there may come a time when you need to cancel your ProBiller subscription. In this article, we will provide you with a step-by-step guide on how to cancel your ProBiller membership.
What Is ProBiller?
Image source: ProBiller
ProBiller is a popular online payment platform that handles payments for subscription-based services like subscriptions and digital content creation services. This payment platform is commonly used by online businesses to process transactions through credit and debit cards.
The main transactions managed through ProBiller include:
- Subscription services
- Software and application memberships
- Digital content creation and download services
- Streaming services
- Adult and dating site subscription services
If you receive ProBiller statements on your credit and debit cards, it means that you have subscribed to an online service whose billing is handled by ProBiller. The platform offers support for billing-related issues like payment inquiries, withdrawals, and disputes.
Sometimes you may be subscribed to ProBiller without your knowledge. For instance, you could be subscribed to an online service like online dating, content streaming, or product download that’s linked to ProBiller.
So, how do you cancel such a ProBiller membership? Here are the most effective steps to take when canceling a ProBiller subscription.
Important ProBiller Membership Cancellation Steps
Contrary to what many people who are unfamiliar with ProBiller believe, it’s very easy to cancel a ProBiller subscription. Here are the key steps to take.
Contact Customer Support
ProBiller is a well-established online payment platform with a dedicated team of customer support specialists to answer all your questions about your subscription. You can either send an email to support@probiller.com, use their live chat feature on their website, or call their customer support line (1-855-232-9550).
When you get hold of a customer support staff, explain why you wish to cancel your membership. They’ll ask for your subscription details like your full name, email address, phone number, residence address, and credit or debit card details.
They will use this information to cancel your membership. Make sure you’re talking to a genuine ProBiller customer support specialist before sharing sensitive details about your subscription.
Ask the person you’re conversing with for a confirmation receipt to prove that you had the conversation. This receipt can be sent through email, text message, or live chat. The live chat can be found under the website’s Support or Help sections.
The support staff should also send you evidence to show that you’ve been unsubscribed.
Use the Unsubscribe Option
If you have a ProBiller account, you can cancel your membership directly without going through the customer support department by logging into your account and going to the Billing or Membership sections.
These sections allow you to manage your subscription. For instance, you can upgrade to a higher package with more features and benefits or cancel your membership. Please note that canceling your membership means losing your ProBiller account.
So, you should be sure about the decision to cancel your membership before you confirm the cancellation.
Confirming the Cancellation
As noted above, you have to request the company for a confirmation report via email, live chat, phone call, or text message as proof of cancellation. In most instances, you’ll receive an email or text message informing you that you have unsubscribed from the service.
Review Your Billing Statement
The only way to be sure that you’ve successfully canceled your ProBiller membership is to review your successive billing statements to see if there are further charges by ProBiller.
Reasons Why You May Want to Cancel Your ProBiller Membership
Although ProBiller is one of the most popular online payment processing platforms in the world, sometimes you may be compelled to cancel your membership for several reasons. Here are the common reasons why people unsubscribe from ProBiller.
1. Unfamiliar or Unwanted Charges
Sometimes you could be subscribed to ProBiller through another platform that uses it to process payments. For example, if you have subscribed to an app or website that offers paid video streaming services, you might get charged by ProBiller for the streaming services.
This means that ProBiller handles payments for the streaming platform. In this case, you might have to cancel your subscription to the streaming platform to stop receiving the ProBiller charges.
In other cases, you may receive unanticipated or recurrent charges on your debit or credit card from ProBiller for services you no longer need or didn’t approve. In this case, you can use any of the cancellation methods discussed above to stop further charges.
2. High Cost of Subscription
Sometimes the cost of subscribing to an online service may become untenable over time, forcing you to cancel your membership. Although ProBiller doesn’t charge monthly fees for its services, the subscription plans you’ve purchased from other online platforms could become too expensive for you.
Cancelling your subscription to these platforms will automatically unsubscribe you from ProBiller.
3. End of a Trial Period
Most subscription-based services offer free trial periods. However, you’re required to provide your credit or debit card details when subscribing to the free trial package. This enables the platform to start charging you for its services after the trial period.
So, if you forget to unsubscribe from the platform before the end of your trial period, you’ll be charged automatically. This could be the reason why ProBiller charged you. The best way to avoid this charge is to cancel your membership before the trial period ends, especially if you don’t wish to continue using the service.
4. Substandard Service or a Better Alternative
You may be compelled to cancel your ProBiller membership if the services you’ve subscribed to don’t meet your expectations or if you find a better alternative that charges less.
5. Accidental Subscription
Sometimes you might accidently subscribe to a service or enroll in a recurrent payment package. That’s why you’re getting periodic unwanted charges from ProBiller. The best solution to this is to check which payment plans or services you’re subscribed to and cancel them.
Conclusion
Whether you’re tired of getting substandard services or you’ve found a better alternative, you can cancel your ProBiller membership by contacting the customer support team through email, phone call, or live chat or use the unsubscribe option.
Featured image: Probiller.com
